1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us or request our services, we may collect:
- Full Name
- Email Address
- Phone Number
- Company Name
- Billing Information
- Project Requirements
- Files you upload
2. How We Use Your Information
We use the information we collect to:
- Provide our video editing services
- Respond to inquiries
- Process payments
- Deliver completed projects
- Improve our website
- Provide customer support
- Send project updates
- Prevent fraud and unauthorized access
- Comply with legal obligations
We never sell your personal information.
3. Client Files & Confidentiality
We understand that client footage may contain confidential or sensitive information.
Refine Rights agrees to:
- Keep all client files confidential.
- Never distribute client footage without permission.
- Store files securely.
- Delete project files upon request after project completion.
Ownership of the original footage always remains with the client unless otherwise agreed in writing.
4. Sharing Your Information
We do not sell or rent personal information.
We may share information with trusted third-party providers such as:
- Cloud Storage Providers
- Payment Processors
- Email Service Providers
- Analytics Providers
- Business Software Platforms
These providers are required to protect your information and use it only for providing services to us.
5. Data Security
We implement industry-standard security measures including:
- SSL Encryption
- Secure Cloud Storage
- Password-Protected Systems
- Limited Employee Access
- Regular Security Monitoring
While we strive to protect your information, no online system can guarantee complete security.
6. Data Retention
We retain personal information only as long as necessary to:
- Complete your project
- Meet legal obligations
- Resolve disputes
- Improve our services
Upon request, eligible personal information and project files may be permanently deleted.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Object to certain data processing
- Request a copy of your information
To exercise these rights, contact us using the information below.
8. Third-Party Services
Our website may contain links to third-party websites or integrate third-party services.
We are not responsible for the privacy practices or content of those external websites.
We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will promptly delete it.
10. International Users
If you access our services from outside our operating country, your information may be transferred to and processed in jurisdictions with different data protection laws.
By using our services, you consent to such transfers where permitted by law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective immediately upon posting on this page.
The "Effective Date" at the top will indicate the latest revision.
12. Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us.
Refine Rights
Email: refinerights@gmail.com
Website: https://refine-rights.odoo.com/
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM